Privacy & Cookie Policy

Last Updated: 05.2022

Introduction

Welcome to Morrioti! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase from us, or interact with our services.

Who We Are

Morrioti operates as a global brand, offering high-quality products. We are the data controller responsible for your personal information.

What Personal Data We Collect

When you use our services, we may collect the following types of personal data:

  • Identity Data – Name, surname, username, and date of birth.
  • Contact Data – Email address, phone number, billing and shipping address.
  • Account Data – Login credentials, purchase history, preferences.
  • Transaction Data – Payment details, order details, and invoices.
  • Technical Data – IP address, browser type, device information, and cookies.
  • Marketing & Communication Data – Preferences for receiving marketing communications.

How We Use Your Data

We process your data for the following purposes:

  • Order Processing – To fulfill and deliver your purchases.
  • Customer Support – To assist with inquiries, returns, and complaints.
  • Marketing & Promotions – To send offers, newsletters, and personalized recommendations.
  • Security & Fraud Prevention – To detect and prevent fraudulent activity.
  • Legal Compliance – To comply with regulatory obligations.

Legal Basis for Processing Your Data

We process your personal data based on:

  • Performance of a Contract – When you purchase from us.
  • Consent – When you opt in for marketing communications.
  • Legitimate Interests – When we improve our services and secure our platform.
  • Legal Obligations – When required by law.

Sharing Your Data

We may share your data with:

  • Service Providers – Payment processors, couriers, and marketing platforms.
  • Business Partners – When necessary for partnerships and offers.
  • Legal Authorities – When required for legal proceedings or fraud prevention.

International Data Transfers

As a global business, we may transfer your data outside your country. We ensure adequate safeguards, such as EU-approved Standard Contractual Clauses, to protect your privacy.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on your location, you may have the following rights:

  • Access & Correction – Request access to or correction of your personal data.
  • Erasure – Request deletion of your data under certain circumstances.
  • Objection & Restriction – Object to or restrict processing in specific cases.
  • Data Portability – Request your data in a structured, machine-readable format.
  • Withdraw Consent – Withdraw your marketing consent at any time.

Marketing Preferences

You can opt out of marketing emails by clicking “unsubscribe” in our emails or adjusting your preferences in your account settings.

Cookie Policy

Cookies help us improve your experience. We use the following types of cookies:

  • Essential Cookies – Necessary for website functionality.
  • Performance Cookies – Help us analyze site usage.
  • Functional Cookies – Enhance your shopping experience.
  • Targeting Cookies – Used for advertising and marketing.

You can manage cookies through your browser settings.

Changes to This Policy

We may update this policy from time to time. Any significant changes will be communicated on our website.

Contact Us

If you have any questions about this policy, please contact us at:

Morrioti Customer Support
Email: [email protected]